WordPress is powerful, flexible, and used by businesses around the world.
It can also be incredibly frustrating when something that worked yesterday suddenly doesn’t work today.
Westgate WEBS provides practical WordPress help for businesses that need problems solved, pages updated, or simply someone knowledgeable to figure out what’s going on.
You Don’t Have to Know What’s Wrong
You don’t need to call us with a technical diagnosis.
“It’s not working” is a perfectly reasonable place to start.
Maybe a button stopped working. Maybe the menu looks strange on a phone. Maybe a plugin is showing an error. Maybe an old employee or developer set everything up and nobody knows how it works anymore.
That’s okay.
Our job is to investigate the problem, determine what’s happening, explain it clearly, and find a sensible solution.
WordPress Problems We Can Help With
We regularly work with issues involving:
- Broken or outdated pages
- Content changes
- Navigation and menus
- Mobile display problems
- WordPress plugins
- Theme problems
- Forms
- Images
- Broken links
- Updates
- Backups
- Hosting issues
- Domain problems
- Email-related website issues
- Security concerns
- Website performance
- Search engine accessibility
- General WordPress maintenance
We can also help clean up websites that have accumulated years of old pages, plugins, images, backups, and other material.
We Explain What We’re Doing
Technical support shouldn’t make you feel like you’re being tested.
If there’s something you need to understand, we’ll explain it in ordinary language.
If it’s something you don’t need to worry about, we’ll handle it.
Our goal isn’t to impress you with technical terminology. Our goal is to solve the problem and help you understand anything that affects your business.
Sometimes the Simplest Fix Is the Best Fix
More plugins, more features, and more technology aren’t always the answer.
Sometimes simplifying a WordPress website makes it faster, easier to maintain, easier for customers to navigate, and less likely to break.
We’ll recommend what makes sense for the situation rather than adding complexity just because we can.
Ongoing WordPress Support
We’re also available when you don’t have a crisis.
Westgate WEBS can help add pages, change photographs, update hours, publish announcements, create promotions, improve content, add services, and make other routine changes.
That means you don’t have to become your company’s part-time webmaster.
You can run your business and let us handle the website.
Need help with WordPress? Call Westgate WEBS at (413) 347-9561.